Policy

SHIPMENTS

European Union: With a minimum order of €50, we will send your purchase for free wherever you want within the European Union.

UK: With a minimum order of £180, we'll ship your purchase free to the UK.

Other countries: Delivery to the rest of the world costs €30, with a minimum order of €300, and is subject to duties and taxes, see below.

Orders for delivery to the US will take 4-7 business days, while deliveries to other international countries will take up to 10 business days.

FOLLOW-UP

Once your order has been shipped, you will receive an email with your tracking code, so you can monitor your delivery until it arrives with you.

PACKAGING

All of our items are packaged in a personalized Iria de Ana cotton bag. They will also arrive in tissue paper and in our exclusive presentation box.

Please note that orders to countries outside of Europe may be subject to local taxes and duties upon arrival, and these are the responsibility of the customer.

RETURNS

You can request a free return or exchange for 30 days from the EU. Free returns within mainland Spain, and with cost from the rest of the territory and EU countries.

Easy returns from any other place, shipping cost paid by the customer.

If you need help, we have excellent customer service. You will always find us very quickly on any of our customer service channels: social networks, email, contact form...

Privacy Policy

Last update: April 25, 2021

This Privacy Policy describes Our policies and procedures regarding the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use your personal data to provide and improve the service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator .

Interpretation and definitions

Interpretation

Words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or the plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
• Company (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) means Iria de Ana.
• Cookies are small files that a website places on your computer, mobile device or any other device, containing details of your browsing history on that website, among its many uses.
• Country refers to: Spain
• Device means any device that can access the Service, such as a computer, mobile phone, or digital tablet.
• Personal information is any information that relates to an identified or identifiable person.
• Service refers to the website.
• Service Provider means any natural or legal person who processes data on behalf of the Company. Refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
• Third Party Social Networking Service means any website or website of any social network through which a User may log in or create an account to use the Service.
• Usage Data means data collected automatically, either generated by use of the Service or from the Service infrastructure itself (for example, the duration of a page view).
• Website refers to Iria de Ana, accessible from www.iriadeana.com
• You means the person accessing or using the Service, or the company or other legal entity on behalf of which such person is accessing or using the Service, as applicable.

Collection and use of your personal data

Types of data collected

Personal information

While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• Name and surname
• Phone
• Address, City, Postal Code, Province
• Usage data

Usage data

Usage data is automatically collected when you use the service.

Usage Data may include information such as your device's Internet Protocol address (for example, IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, your mobile device's IP address, your mobile device operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

Information from third-party social networking services (Cookies)

The Company allows you to create an account and log in to use the Service through the following Third Party Social Networking Services:

• Google
• Facebook
• Twitter

If you choose to register through a Third Party Social Networking Service or otherwise grant us access to it, we may collect personal data that is already associated with your Third Party Social Networking Service account, such as your name, email address, etc. email, their activities. o Your contact list associated with that account.

You may also have the option to share additional information with the Company through your Third Party Social Media Service account. If you choose to provide such information and Personal Data, during registration or otherwise, you are granting Company permission to use, share and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyze Our Service. The technologies we use may include:

• Cookies or browser cookies. A cookie is a small file that is placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser settings to reject cookies, our service may use cookies.
• Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash cookies are not managed with the same browser settings as those used for browser cookies. For more information on how you can delete Flash cookies, read “Where can I change settings to disable or delete local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
• Web beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs) that allow the Company, for example, to count users who have visited those sections. pages. or opened an email and for other related website statistics (for example, recording the popularity of a certain section and checking system and server integrity).

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. More information about cookies: What are Cookies? .

We use session and persistent cookies for the purposes set out below:

• Necessary / Essential Cookies Type: Session Cookies Managed by: Us Purpose: These cookies are essential to provide you with the services available through the website and to enable you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide you with those services.
• Cookies policy / Cookie acceptance notice Type: Persistent cookies Managed by: Us Purpose: These cookies identify whether users have accepted the use of cookies on the website.
• Functionality cookies Type: Persistent cookies Managed by: Us Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to give you a more personal experience and to prevent you from having to re-enter your preferences each time you use the website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

Use of your personal data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service , including to monitor the use of our Service.
• To administer your account: to manage Your registration as a user of the Service. The Personal Data you provide may give you access to different features of the Service that are available to you as a registered user.
• For the execution of a contract: the development, fulfillment and execution of the contract of purchase of the products, articles or services that you have purchased or of any other contract with us through the Service.
• To contact you: To contact you by email, phone calls, SMS or other equivalent forms of electronic communication, such as push notifications from a mobile application about updates or informative communications related to contracted functionalities, products or services, including security updates, when is necessary or reasonable. for its implementation.
• To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or inquired about, unless you have opted not to receive such information.
• To manage your requests: To attend to and manage your requests.
• For Business Transfers: We may use your information to evaluate or carry out a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation or similar procedure. in which Personal Data we hold about users of our Service is among the transferred assets.
• For Other Purposes : We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

• With service providers: We may share your personal information with service providers to monitor and analyze the use of our service, to contact you.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or are under common control with.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With Other Users: When you share personal information or otherwise interact in the public areas with other users, that information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a third-party social networking service, your contacts on the third-party social networking service may see your name, profile, pictures, and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you, and view your profile.
• With your consent : We may disclose your personal information for any other purpose with your consent.

Conservation of your personal data

The Company will retain your personal data only for as long as it is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen security or improve the functionality of our service, or we are legally required to retain this data for longer periods of time.

Transfer of your personal data

Your information, including Personal Data, is processed at the Company's operating offices and at any other location where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or country unless there are adequate controls in place, including the security of Your data and other personal information.

Disclosure of your personal data

business transactions

If the Company is involved in a merger, acquisition or sale of assets, your personal data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

law enforcement

In certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).

Other legal requirements

The Company may disclose your personal data if it has a good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company.
• Prevent or investigate potential wrongdoing in connection with the Service.
• Protect the personal safety of Users of the Service or the public.
• Protect yourself against legal liability

Security of your personal data

The security of your personal data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

children's privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to delete that information from Our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires parental consent, we may need your parent's consent before collecting and using that information.

Links to other websites

Our Service may contain links to other websites that are not operated by Us. If you click on a third party link, you will be directed to that third party's site. We strongly recommend that you review the Privacy Policy of each site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party sites or services.

Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you by email and/or a prominent notice on Our Service, prior to the change becoming effective and will update the “Last Updated” date at the top of this Privacy Policy.

You are encouraged to review this Privacy Policy periodically for changes. Changes to this Privacy Policy are effective when they are posted on this page.